1. General provisions
These terms set out the rules for using the services of Pilates Studio BRDA, located at Krzysztofa Gotowskiego 6 in Bydgoszcz (the Studio).
Signing up for classes and using the Studio's services means acceptance of these terms.
2. Scope of services
The Studio offers mat pilates and small-equipment classes, in group and individual formats, according to the current schedule and pricing available on the website.
3. Booking and cancellations
- Classes are booked by contacting the Studio (phone, e-mail or in person).
- Free cancellation is possible no later than 12 hours before the class starts.
- Cancelling after this deadline or not showing up counts as a used entry from the pass.
4. Payments and passes
- Payment can be made at the Studio (cash or card) or by bank transfer.
- Passes have a defined validity period counted from the date of purchase or first entry.
- Unused entries do not carry over and are non-refundable, unless a promotion's terms state otherwise.
5. Participation and safety
Participants agree to exercise according to the instructor's guidance and to inform the Studio of any health contraindications, pregnancy or injuries before the class.
Participation is at your own responsibility. If in doubt about your health, please consult a doctor.
6. Complaints
Complaints about services can be submitted in person, by phone or by e-mail. The Studio handles complaints within 14 days.
7. Personal data
The rules for processing personal data are described in the Privacy Policy available on the website.
8. Final provisions
The Studio reserves the right to change the schedule, pricing and these terms. The current version of the terms is published on the website.